PlugMyBrain

Privacy Policy

Privacy Policy

Effective date: 8 July 2026

PlugMyBrain (“the Service”) lets brands connect their own social-media and content accounts (e.g. Instagram, Facebook, TikTok, LinkedIn, X, YouTube, Threads) via the platforms’ official OAuth authorization, and to compose, schedule, publish and analyse content on those connected accounts. The Service is operated by Next Lead Generation GmbH (“we”, “us”).

1. Who we are (Controller)

Next Lead Generation GmbH, Stockern 47, Stockern, Austria. Contact: imprint@nextleadgeneration.com. Data-protection contact: imprint@nextleadgeneration.com.

2. What data we process

  • Account & profile data you provide (name, email, organisation, billing details).
  • Connected-account credentials — OAuth access/refresh tokens issued by the social platforms when you authorize a connection. Tokens are stored encrypted and used only to perform the actions you request.
  • Content & publishing data — posts, media, captions, schedules and metadata you create or upload for publication.
  • Engagement & analytics data — metrics (reach, likes, comments, etc.) retrieved from the connected platforms to show you performance.
  • Technical data — log data, IP address, device/browser information, and cookies (see our Cookie Policy).

2a. Data from connected platforms (Platform Data)

When you connect an account, the platform (Meta, Google/YouTube, TikTok, LinkedIn, or X) shares with us only the data needed to operate the Service on your behalf, which may include: your basic profile identifiers (name, account/page/channel ID), the pages, Instagram business accounts, or channels you manage, content you ask us to publish (posts, videos, captions, media), and performance metrics (reach, views, likes, comments, clicks) for that content. We do not request or receive data about your friends, followers, or other platform users beyond what is necessary to display aggregate performance metrics you request. We use this data solely to provide the Service you requested and do not sell it.

2b. Use of Google user data (YouTube)

PlugMyBrain's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

2c. Use of TikTok data

PlugMyBrain's access to and use of information received via TikTok's APIs complies with TikTok's Developer Terms of Service and Developer Policies. We do not share TikTok user data with third parties except as necessary to provide the Service you requested, and we do not use TikTok data for advertising purposes.

2d. Data we access from each connected platform

  • Meta (Facebook / Instagram / Threads): your Page / Instagram Business Account ID and name, the content you publish, and post-level insights.
  • TikTok: your TikTok account ID, display name, and video posting/analytics data.
  • LinkedIn: your organization / page ID, name, and post/analytics data.
  • X (Twitter): your account ID, handle, and post/analytics data.
  • Google / YouTube: your channel ID, channel name, and video upload/analytics data.

3. Why we process it (purposes & legal bases)

  • To provide the Service you requested — contract performance (GDPR Art. 6(1)(b)).
  • To publish and analyse content on your connected accounts — contract performance / your instructions.
  • To secure, maintain and improve the Service — legitimate interests (Art. 6(1)(f)).
  • To comply with legal obligations — Art. 6(1)(c).

4. Sharing & third parties

We share data with the social platforms you connect (only as needed to fulfil your requests), and with sub-processors that host and operate the Service (hosting, storage, error monitoring). Each connected platform processes data under its own privacy policy. We do not sell your personal data.

We use sub-processors to host and operate the Service, in the following categories: cloud hosting & compute, object storage for uploaded media, transactional and support email delivery, and error monitoring / logging. We enter into data-processing agreements (Art. 28 GDPR) with each. A current list naming the specific providers and their locations is available on request at imprint@nextleadgeneration.com. Connected-platform APIs (Meta, Google/YouTube, TikTok, LinkedIn, X) receive data only when you explicitly connect an account, and only to the extent needed to publish on your behalf.

5. International transfers

Where data is processed outside the EEA, we rely on appropriate safeguards (e.g. EU Standard Contractual Clauses).

6. Retention

We keep data for as long as your account is active and as required to provide the Service, then delete or anonymise it, subject to legal retention obligations. OAuth tokens are deleted when you disconnect an account or close your account.

Specifically: OAuth access and refresh tokens are retained only while a connection is active and are permanently deleted within 24 hours of disconnection. Published-content metadata and analytics are retained for the duration of your account plus 30 days after account closure, after which they are permanently deleted or anonymised.

7. Your rights

Subject to applicable law you may access, rectify, erase, restrict or port your data, and object to processing. Contact imprint@nextleadgeneration.com. You may also lodge a complaint with your supervisory authority (in Austria: Österreichische Datenschutzbehörde).

8. Data deletion

You can disconnect any connected account at any time in the app, which revokes and deletes the stored tokens for that account. To delete your account and associated personal data, email imprint@nextleadgeneration.com or use the in-app account-deletion option; we will action the request without undue delay. This section also serves as the data-deletion instructions required by connected platforms.

9. Changes

We may update this policy; material changes will be notified in-app or by email.